Return Status & Refunds

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  1. When will I get my refund?

    Refund Time Estimates

    It will take a few days to process your refund. It depends on the type of return you are doing. The table below gives a few time estimates, based on the type of return. Type of ReturnTime to RefundNotesReturn of Unused Parts7-10 daysRefund issued af...

  2. What is a restocking fee?

    Our Restocking Policy and Fees

    Products that are more than 90 days old -OR- show evidence of wear or use are subject to a restocking fee. In most cases, the restocking fee will be charged according to the table below.   Time Since PurchaseFee Amount90 -180 days15% of the pur...

  3. What is your return policy?

    Our Return Policy

    We back up every sale with our Handshake Guarantee: If you're not satisfied with our products or our service, we'll refund your money. Just return any new or unused part within 90 days and we'll refund the purchase price. Restrictions The following...

  4. Do I have to pay for return shipping?

    The Cost of Return Shipping

    For most returns, if you use our return shipping label or QR code, a $12.99 return shipping fee will be deducted from your refund. However, if we were at fault in some way and caused the return, please Contact Us and we will waive the return shippin...

  5. How will I get my refund?

    Refund Payment Methods

    Most refunds will be issued back to the original payment method. However, some refunds will be paid by check. It depends on how you paid for your order and how long it has been. Refunds will be issued based on the following guidelines: Or...

  6. How long does the returns process take?

    Return Process Time Estimate

    In most cases, it will take 7-10 days to process your return and issue a refund. However, it depends on what you are returning and why you are returning it. For more detailed information, follow this link: When will I get my refund?. You w...