Account Issues

Results 1 - 7 of 7

  1. What is my customer number?

    Definition and Where to Look

    Every customer has a unique identification number. We use this number to keep track of your profile and order information. See below to find your customer number. Online Follow this link to see Your Profile. If you are not logged in, you will be pro...

  2. I forgot my password. What should I do?

    Password Reset Instructions

    Follow this link to the Login Page. Click on the "I Forgot My Password" link under the password field. When the box pops up, enter the email address that you used to create the account and click "Send Email". We will email you a link to a web p...

  3. How do I change my billing address?

    Profile Update Instructions

    Please follow the steps below to change your billing address and/or phone number. Follow this link to see Your Profile. If you are not logged in, you will be prompted to do so. Follow this link to learn How To Reset Your Password. Cli...

  4. How do I open a new account?

    Become an Atech Motorsports® Dealer

    To open a new Atech® account, please complete our online application.   Apply Now!  ...

  5. Why was I overcharged for shipping?

    Actual Shipping Weight vs. Dimensional Weight

    The price you pay is determined by the weight and destination. However, carriers often use “dimensional weight” instead of the actual weight. Dimensional weight is also called “volumetric weight,” “DIM weight,” or “cubed weight.” It is an estimate ...

  6. How do I change my email address?

    Email Address Update Instructions

    Please follow the steps below to change your email address. Follow this link to see Your Email Preferences. If you are not logged in, you will be prompted to do so. Follow this link to learn How To Reset Your Password. Enter your new ...

  7. How do I change my shipping address?

    Shipping Address Update Instructions

    Please follow the steps below to change your shipping address. Follow this link to see Your Address Book. If you are not logged in, you will be prompted to do so. Follow this link to learn How to Reset Your Password. Click the "Edit" ...